For subscription products, you need to receive direct cancellation and refund information from the Google or Apple store you paid for.
In the case of Google, you can apply for a refund within 48 hours of payment,
In the case of Apple, you can apply for a refund within 24 hours of payment.
Please refer to the information below for refund methods for each payment store.
#Google Cancellation of play subscription
In the case of Android phones (Samsung phones)
Run the Google Play App - Touch the ID icon in the upper right corner - Payment & Regular Payment Menu Touch - Please cancel the subscription through the subscription cancellation button of regular payment.
#Google Play refund request
1. Open the mobile browser (e.g. Chrome).
Enter play.google.com at the top.
3, tap the account after the menu menu and purchase details.
4, select a refund request or problem report from the order and select the appropriate option for the situation.
5, fill out the form and leave a note saying you want a refund.
The message "Thank you for reporting," will be displayed, and an email will be sent when it is decided whether it is refundable or not. Usually, emails are sent within 15 minutes, but it may take up to 4 business days.
#Apple store subscription cancellation
For Apple (iPhone)
Run Apple App Store - Select my account in the top right - Select subscription menu - Miff product among subscription products - can be canceled due to subscription cancellation.
#Apple store refund request
Go to page 1. reportaproblem.apple.com.
Log in with Apple ID and password.
Tap or click 'Select a problem'.
Choose 'Refund Request'.
5. Select the reason you want a refund and choose 'next'.
6, select the item you purchased and select 'Submit'.
If you have any further questions regarding this, please contact (
MEEFF_ADMIN@adxcorp.kr).
Thank you.